My client is looking for a fulltime Order Specialist to join their European team in Nuremberg, Germany. In this position, you will work directly with one or more of their Business Development Managers to support them.
Main responsibilities
• Provide efficient and effective support service to the external sales team, discussing developments within the customer base.
• Receive, process and co-ordinate all sales enquiries, this may involve liaising with other members of staff within Europe, ensuring that the replies are sent in a timely and professional manner.
• Answer customer enquiries on products, using catalogue or the company web site. Any technical question can be referred to the Technical Sales Coordinator or BDM.
• Log all customer enquiries on sales database SAP.
• Update customer information and progress of enquiries on database SAP.
• Occasional Pro-active telephone sales campaigns.
• Organize and dispatch all samples and catalogues requested by customers, followed by telephone call to see they received what they require.
• Establish a good working relationship with all customers and distributors.
• Provide quotations using SAP, followed up by telephone call to establish customer feedback regarding prices, projects, suitability of the products, log communication in SBO and communicate with sales team.
• Provide regular quotation tracking reports to the BDM.
• Process and track the status of customer sales order liaising with the Central Logistics Controller in Amsterdam head office and ensuring the customer’s needs are met to satisfaction. • Support Sales administration duties.
• Handling Purchase Order, Stock, Shipping Documents, Delivery Control on SAP.
Required Skills/Competencies
• Experience in back-office sales assistant (mandatory)
• Experience in business administration such as PO, invoice, stock control (mandatory) • Experience in SAP or SAP S4HANA system (preferable)
• Native/Fluent German
• Fluent English
• Team player (important)
• Pro-active and hands-on attitude towards assigned work objectives
• Excel & Word skills
• Flexibility
What can we offer you?
A great international working environment, with high quality products and a dedicated strong company. We offer you good financial compensation and a comprehensive benefit package, plus the opportunity to shape and fine-tune the activities and to make an impact on the success of the company.
Do you have the passion and the desire to make difference? Then we are looking forward to seeing your resume and your motivation.