Are you looking for an exciting career opportunity within a fast-paced, international environment? Because we have big goals, and we want you to be part of them. We are looking to welcome a German speaking Sachbearbeiter im Kundenservice (m/d/w) to my clients team to help make a difference in the world.
Do you love customer support and want to be part of a fast growing and international company?
What will you do:
- Communicate with clients via phone and email ( NO CALL CENTRE!)
- Resolve issues in a timely manner and escalate unresolved issues while following procedures
- Data entry and process monitoring
- Contract management and supporting the sales team
- Resolving issues in a timely manner and escalating unresolved issues while following procedures
- Data entry: includes entering data into the Company’s database/software system, Microsoft Excel, Word, etc
- Training: Assist with the training of new employees as required
- Attend client meetings if necessary
- Thriving in an international environment alongside other talented and innovated individuals
- Experience from call center, Customer support, hotel-Receptionist
- German native Level and English fluency
What will you get:
- International fun, yet professional environment
- On offer is a permanent ( unbefristeter Vertrag) contract directly with my client.
- Working hours are Monday- Friday , 40 hours per week
- Holidays 25
- Salary range depends on experience but competitive for the sector
For a first informal call please send me your English CV and we will talk about the role.