Key Account Manager

mission:  execute the the day to day account management of several strategically important customers & new business development.

• Increase sales revenue – a direct primary responsibility
• Seek out and develop new business opportunities in line with the company strategy
• Plan, implement, monitor and report on performance vs commercial targets
• Development of account plans – regular status and progress updates
• Sales forecasts for both financial and logistical
• The first point of contact as the interface between the customer and the company – share all communication
• Recognize and escalate any and all critical issues regarding the customer
• Conduct all company activity in accordance and with respect for the rules and values of the company
• At all times plan to exceed the customer’s expectations
• Provide reports / de-brief for all customer meetings
• Plan and have regular meetings with customers
• Perform all other duties as required
• Liaison with German and European Marketing

Profile

• At least 3 years of prior experiences in the position
• University Degree in Business studies / Economics or equivalent
• An understanding of the DIY / Retail Market and its major players is essential
• You have already worked within an international organization
• Former experience in Retail Sales is required
• You have commercial energy, are customer-oriented and can work independently and proactively
• You are a team player !
• Excellent written and oral communication skills and strong interpersonal skills.
• Enthusiasm, determination & professionalism in dealing with prospects and clients in a proactive manner
• Strong planning and organizational skills.
• Driving license.
• German fluent/mother tongue and English fluent
• International and national travels are required