IT Support Engineer

Company Description

Are you keen on joining a fast growing and multicultural company? Become part of an exciting team, working on an amazing product !
Our client is looking to reinforce its support team, Iso we are looking for an IT Support Engineer, in Levallois-Perret (92).

Job Description

You will be responsible for providing a technical support for local and remote users. You will also assisting on testing, troubleshooting and deploying patch software for all endpoint and server.

Your missions are:

• Deliver excellent customer service and satisfaction
• Provide troubleshooting for laptops, printers, servers, video conferencing, iPad and network issues.
• Clear and concise ticketing
• Endpoint imaging and deployments
• Asset inventory management
• Endpoint security, productivity, and collaboration application administration.

Profile

Preferred qualifications:
BSc. or master’s degree in IT.

Requirements:
You have at least 3 years of experience in IT support, with 1 year in Desktop support.

Main skills:

• Experience mandatory with Apple Mac (Mac OS ) – Windows is a plus – Hardware and Software
• Experience with Google gSuite and Microsoft Office.
• Familiar with SCCM, Intune, Jamf or Workspace One Administration.
• Support and ticketing systems like Jira, ServiceNow…
• Experience with Crowdstrike, Netskope or another security tool is a plus

You will be working in English and French, so you need to be fluent in those two languages.

You are autonomous, pro-active, and have good communications skills. You have strong analytical and problem solving skills and want to join a fast growing company!

Does this sound like the next career step that you have been waiting for? Contact me now!