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Customer Support Agent

Are you looking for an exciting career opportunity within a fast-paced, international environment? Because we have big goals, and we want you to be part of them. We are looking to welcome a German speaking Sachbearbeiter im Kundenservice (m/d/w) to my clients team to help make a difference in the world.

Do you love customer support and want to be part of a fast growing and international company?

What will you do:

  • Communicate with clients via phone and email ( NO CALL CENTRE!)
  • Resolve issues in a timely manner and escalate unresolved issues while following procedures
  • Data entry and process monitoring
  • Contract management and supporting the sales team
  • Resolving issues in a timely manner and escalating unresolved issues while following procedures
  • Data entry: includes entering data into the Company's database/software system, Microsoft Excel, Word, etc
  • Training: Assist with the training of new employees as required
  • Attend client meetings if necessary
  • Thriving in an international environment alongside other talented and innovated individuals

Must have:

  • Experience from call center, Customer support, hotel-Receptionist
  • German native Level and English fluency

What will you get:

  • International fun, yet professional environment
  • On offer is a permanent ( unbefristeter Vertrag) contract directly with my client.
  • Working hours are Monday- Friday , 40 hours per week
  • Holidays 25
  • Salary range depends on experience but competitive for the sector

For a first informal call please send me your English CV and we will talk about the role.