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Business Development Assistant – Back Office

For our international client in Nuremberg we are currently looking for a:

Business Development Assistant (BDA)

In this position, you will work directly with one or more of our Business Development Managers (BDM).

Main responsibilities

  • Provide efficient and effective support service to the external sales team, discussing developments within the customer base.
  • Receive, process and co-ordinate all sales enquiries, this may involve liaising with other members of staff within Europe and Asian office, ensuring that the replies are sent in a timely and professional manner.
  • Answer customer enquiries on products, using catalogue or the web site. Any technical question can be referred to the Technical Sales Coordinator or BDM.
  • Log all customer enquiries on sales database SAP Business One (SBO).
  • Update customer information and progress of enquiries on database SBO.
  • Occasional Pro-active telephone sales campaigns.
  • Organize and dispatch all samples and catalogues requested by customers, followed by telephone call to see they received what they require.
  • Establish a good working relationship with all customers and distributors.
  • Provide quotations using SBO, followed up by telephone call to establish customer feedback regarding prices, projects, suitability of the products, log communication in SBO and communicate with sales team.
  • Provide regular quotation tracking reports to the BDM.
  • Process and track the status of customer sales order liaising with the Central Logistics Controller in Amsterdam head office and ensuring the customer’s needs are met to satisfaction.
  • Support Sales administration duties.
  • Handling Purchase Order, Stock, Shipping Documents, Delivery Control on SBO.

Required Skills/Competencies

  • Experience in back-office sales assistant (mandatory)
  • Experience in business administration such as PO, invoice, stock control (mandatory)
  • Experience in SAP or SBO system (preferable)
  • Native/Fluent German and fluent in English
  • Team player (important)
  • Pro-active and hands-on attitude towards assigned work objectives
  • Excel & Word skills

If you are interested in this position please send your CV to meike@approachpeople.com

Apply for the job