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Category : Accountancy   |   Location : Madrid

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STORE SUPERVISOR - MADRID - LAS ROZAS

Date : 2018-04-18 07:56:07

STORE SUPERVISOR - MADRID - LAS ROZAS

You will be part of the new opening of one of the biggest luxury brands worldwide recognized and icon of style.

Responsabilities:

-Support/follow/implement/enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary.
-Supporting the Store Manager in reaching targets and KPI’s and ensuring that the team are effectively managed
-Ensuring that the team is providing exceptional standards of customer service and surpassing customer expectations at every opportunity
-Assisting the Management Team in providing training to the team including product construction, materials, care and design, customer service, and any other topics as communicated
-Supporting the team in building, developing and maintaining the client database ensuring repeat visits and customer loyalty
-Providing a consistent example of the glamorous, luxury lifestyle image of the brand through customer relationship management, attitude, personal grooming, dress code and behavior to the team and ensuring that they also reflect this
-Ensuring that customer complaints are promptly and successfully resolved
-Supporting the Management Team with successfully running and managing the day to day operations of the boutique including but not limited to customer relationships, team management, store administration, stock management and visual merchandising
-Ensuring that effective stock controls are maintained to ensure continued stock supply and ensure stock record accuracy
-Developing a detailed knowledge of the product including construction, materials, care and designing order to provide exceptional and knowledgeable customer service
-Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty

Profile of Candidate:

-At least 3 years demonstrable experience with a recognised luxury brand
-Excellent communication skills both written and verbal
-Fluent English and Spanish.Another language is a plus (Arabic, French, Russian, Chinese)
-Knowledge and understanding of the luxury market, customer service and fashion

Working Conditions:

-Long term contract
-28-30.0000€ Gross salary/year

If you are interested do not hesitate and contact our recruiter Ana Julia Menéndez at ana@approachpeople.com

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Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.



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