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Category : Accountancy   |   Location : Madrid

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Date : 2019-02-01 09:00:15

JOB POSITION: Store Supervisor - Luxury
Location: Madrid, barrio Salamanca

Our client is a worldwide recognised Luxury company with presence in nearly 40 countries and has 200 sales location across the globe.

As a Store Supervisor you will support the Management team in a category within the business, develop and lead teams, foster client relationships, be strategically agile to drive strong sales results and ensure the highest level of client service is delivered.

The Store is based in the middle of Barrio Salamanca, and the team is composed by 8-10 people.

Main tasks:

-You will be responsible for providing market expertise in relation to client needs and developing strategies to maximize product performance by leveraging visual merchandising, client development training and team animations.
-Responsible for achieving individual sales goals and assisting the Management Team in ensuring the store meets its sales plan
-Build a superior customer-focused sales team by providing training, selling skills, behaviors, and operational procedures
-Help deliver on-going coaching and counseling, and effectively managing performance and corrective action processes
-Conduct training seminars in-store to educate the sales team on product knowledge and promote an exceptional guest experience
-Create and implement merchandise presentations according to company guidelines
-Ensure each customer is welcomed in a warm and genuinely sincere manner and going above and beyond the customer's initial requests
-Ensure each customer is connected to the brand by engaging him/her in our loyalty program
-Make sure that the highest standards of quality are met, as well as supervise the correct workflow of the store

Minimum Requirements:
-At least 3 years of demonstrable experience with a recognised luxury brand
-Excellent communication and interpersonal skills, able to stablish and build a long term relationship with clients
-Passion about luxury lifestlyle & fashion
-Able to supervise a team of sales assistant
-Spanish native speaker with a High level of English (Chinese Mandarin/cantonese, Russian and Arabic are a plus)

Working conditions:

-Full time job
-Salary: 30.000€ fix plus commision (0.3% of the whole store sales)
-Contract: long term

If you are interested you can contact our recruiter Ana Menéndez at


Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.

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