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Category : Accountancy   |   Location :

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Date : 2017-09-18 03:49:08


Located in Barcelona, under the direction of the Sales Manager, as a Supervisor, your main responsibilities will be:

- Developing, supervising, training and evaluating the workflow of your team (Sales Agents)
- Achieving budget, meeting your SLA’s, expanding sales and reaching goals on a monthly, quarterly and/or annual basis
- KPI’s Planning and follow-up
- Leading and motivating your team and increasing its productivity
- Generating action plans to enhance performance and productivity of underperforming personnel
- Support in interviewing candidates and hiring successful candidates.


Minimum requirements:

- Full-time work availability.
- Higher education in commerce or Business Administration.
- Previous experience managing sales team.
- Native level of English
- Fluent level of French
- Fluent level of Spanish would be a plus
- Experience in managing teams with cold-calling objectives and KPI’s

Main competences:

- Management people.
- Excellent communication and people skills
- Serious and committed, with polite and positive attitude
- Customer orientation
- Emphatic
- Communication skills
- Dynamic and perseverant person
- Oriented results
- Good attitude is very important.


- Management teams (more than a year of experience)
- Coaching/mentoring

Plus requirements:

- Experience as a customer service or sales agent(B2C or B2B).
- Experience as a helpdesk
- Experience with leisure-restaurants-travel companies.
- Knowledge with SalesForce program or with ContactCenter programs.
- Other languages as French or Italian


Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.

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