Job details

Category : Accountancy   |   Location : Madrid

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Date : 2018-04-18 07:55:51



Main responsibilitiesinclude:
• Providing exceptional standards of customer service surpassing customer expectations at every opportunityby following our clients Selling Ceremony
• Target and KPI focused
• Demonstrating and reflecting the glamorous, luxury lifestyle image through customer service, attitude, personal grooming, dress code and behaviour
• Developing a detailedknowledge of the product including construction, materials, care and designin order to provide exceptional and knowledgeable customer service
• Participating in, and representing during promotional events and activities
• Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance
• Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets
• Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times

• Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty
• Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management

• Attending and participating in all store meetings and training events as required ensuring good communication is maintained
• Communicating all potential Health and Safety issues to the Store Manager and complies with Safety and Security procedures

Competencies and Experience Required:
- Demonstrable success gained as a sales consultant with a recognised brand
- Luxury brand experience in a retail environment preferable
- Excellent communication skills both written and verbal
- Fluent Spanish and Mandarin, English is a plus
- Demonstrable sales skills

Working Conditions:
-Full time/Part time
-Full time salary: 23.000€
-Long term contract

If you are interested do not hesitate and contact our recruiter Ana Julia Menéndez at


Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.

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