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Category : Accountancy   |   Location : Dublin

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PARTS ADVISOR - BARCELONA AND MADRID

Date : 2017-02-17 07:13:28

The Role – Parts Advisor - BARCELONA OR MADRID

This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the customer service acumen, but also the ability to provide a basic level of technical support service. This position is located at our local Service center however, the role will require travel as needed and directed by management.

Responsibilities
• Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service.
• Establish Parts system, label materials with Reference numbers for correct identification.
• Accurately record parts transactions and data into the Dealer Management System – attention to detail is critical, escalate any issues that need to be addressed to correct any inbound packaging. Escalate important issues from our internal and external suppliers.
• Communicate estimated parts ship and arrival time, including regular updates.
• Answer phone calls, emails and drive-ins to address any customer concerns with the highest level of response and attention.
• Maintain records of time, expenses, and material and warranty duties.
• Effectively handle multiple priorities, organize workload, and meet deadlines.
• Pick up and deliver parts using van and/or trailer.

Requirements
• Proven work experience within the automotive industry, as well as material service and distribution experience.
• Degree or Certificate in Automotive Technology a plus.
• Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles.
• Understand of basic automotive techniques related to repair and servicing of automobiles.
• Working knowledge of Dealer Business Process and Best Practice, DMS Systems, SAP, MS Office Suite.
• Excellent oral and written communication skills as well as the ability to follow instructions required.
• Maintain and perform top level professional integrity and appearance as a parts advisor.
• Valid driver’s license, clean driving record and insurable.
• Fluency in English

If you are interested do not hesitate and contact me at ana@approachpeople.com

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Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.



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