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Category : Customer Service   |   Location : Dublin

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German Speaking Helpline Officer

Date : 2019-06-13 07:44:50

My client, well known international provider of health insurance is looking for German Speaking Helpline officer!

Salary - €32,500. This role includes shift work, with weekends and occasional night shift.

Responsibilities
-Responding to queries regarding cover, claims, hospitalisation, complaints
-Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases

Requirements

-Experience in a customer focused role , in a an administrative capacity
-Previous experience in call centre environment would be beneficial
-Strong Knowledge of Microsoft Office ( Excel, Word)
-Applicants must be flexible to work within our rotating shift patterns
-Valid EU work permit with the ability to work full time year round
-Fluency in English and German

*Must be fully flexible to work rotating shift patterns including shift work, nights and weekends.


What we offer...
-A competitive Salary and bonus scheme
-Career progression opportunities and training
-Excellent benefits such as pension, health insurance for employee, his/her spouse and children under 18, and discounts on car and house insurance
-A generous 30% shift allowance in addition to your basic salary
-Free onsite parking
-Active Sports & Club society
-Transport Subsidy
-Support for professional studies
-Recognised as one of the best large companies to work for 2017



Please contact annika@approachpeople.com for more details

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Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.



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