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Category : IT   |   Location : Cork

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BtoB Network Support Level 2 Dutch speaker

Date : 2018-12-07 04:59:58


You will work for an international company creating innovative networking products that power businesses, connect people, and advance the way we live.

Duties & Responsibilities
• Provide skilled front line Phone, Email and Chat support to business customers for Switching, Routing, Wireless and Security devices.
• Manage a queue of varied customer tickets.
• Adapt to the technical level of the customer in order to best facilitate effective communication
• Exceed customer satisfaction, phone, productivity and other individual and team targets in a recognised top support environment.

Skills & Qualifications
• Fluent Dutch and English, both Oral and Written.
• A good mix of both technical knowledge and customer service skills are essential.
• CCNA / CompTIA Network+ certification or equivalent qualification is desirable but not essential, relevant experience will be taken into consideration.
• Experience of supporting NAS devices will be an advantage.
• Comprehensive understanding of PC hardware/software and be fully conversant with routed TCP/IP, Firewalls, LAN and other network technologies as well as the Windows operating system.

Working Hours: Monday-Friday, 08:00-16:30 or 09:00-17:30

It is a permanent position offering€28k to €30k + benefits and a very nice international working environment with career progression.
If you want to apply, please contact me at or +353 1 400 35 23
Applications closed by Monday 17th of December.


Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.

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