Job details

Category : Accountancy   |   Location :

Send your CV
Back to the results

.NET SUPPORT SPECIALIST

Date : 2017-10-11 02:59:58

THE ROLE:

· Assist in resolving issues related to logistics solutions for our customers
· Build strong relationship with high customer focus
· Exceptional communication and presentation skills, with the ability to guide customers through troubleshooting and problem resolution
· Ability to access software systems as needed to diagnose and resolve customer system malfunctions or perform system maintenance.
· Troubleshoot customer system errors, uses judgment to authorize and secure assistance, follow through with customer until issue is resolved.
· Remotely resolve service issues at customer site.
· Manage execution of required services through a combination of internal and external resources, training as necessary.
· Establish and maintain organized documentation and work methods for all Lifetime Services Support activities.
· Participate in the Software Project group learning our client's software products as wells as Controls.


Requirements:

Bachelor degree in Computer Science or Computer Engineering, or equivalence.
· Programming skills, well versed in .NET (Frameworks: 3.5, 4.0., 4.5), C#, C+, C++, VBA
· Relational databases (Oracle, SQL, etc...)
· Good level of Spanish & English, French or German would be a plus
· Availability to work on shifts: office hours 9h-18h / morning 6h-14h / afternoon 14h-22h. At the moment our shifts are rotating every 2 weeks
· Availability for guards when doing afternoon shifts
· Drive license

Valuable

· Good understanding of network infrastructure, familiarity with TCP/IP, subnetting, switching & routing, Ethernet concepts
· Programming skills, well versed in .NET (Frameworks: 3.5, 4.0., 4.5), C#, C+, C++, VBA )
· Familiar with virtualized operating systems with VMware
· Knowledge of Controls systems a plus (Siemens / Allen Bradley)

Travel Requierements

· You will need to travel .15% of the time
Descripción


______________________________________________________

Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.



Send your CV