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Category : IT   |   Location : Dublin

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Network Support Associate_ Swedish Or Dutch

Date : 2019-08-08 03:41:00

Network Support Associate- Swedish Or Dutch speaker

Our client a Multinational organisation that provides Financial,Technical and other type services to small, medium and large corporations.

Based in Cork, Ireland, they are seeking for a Network Support Associate to add to their dynamic team

Your main Duties & Responsibilities will include:

•Provide skilled front line Phone, Email and Chat support to business customers for NAS, Switching, Routing, Wireless and Security devices as part of the Business Level 2 Support structure.
•Adapt to the technical level of the customer in order to best facilitate effective communication of solutions or guidance in ongoing troubleshooting.
•Must be flexible, adaptive, and able to follow and contribute to potential directional changes a dynamic business and support structure.
•Exceed customer satisfaction, phone, productivity and other individual and team targets in recognised top support environment.

Skills & Qualifications:

•Fluent Swedish Or Dutch and English, both Oral and Written.
•A good mix of both technical knowledge and customer service skills are essential.
•CCNA / CompTIA Network+ certification or equivalent qualification is essential, relevant experience will be taken into consideration.
•Experience of supporting NAS devices will be an advantage.
•Comprehensive understanding of PC hardware/software and be fully conversant with routed TCP/IP, Firewalls, LAN and other network technologies as well as the Windows operating system.
•Excellent communication skills with the ability to support both highly technical and novice customers.Proven time management skills and ability to work under time pressures.
•Fantastic team spirit and mentality with a focus on customer satisfaction.
•If this sounds like you and you want to be part of a great organisation. Click the below button to apply

E.U work rights are a pre-requisite. (no sponsorship available)


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Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.

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