Job details

Category : Customer Service   |   Location : Dublin

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German Speaking Helpline Officer

Date : 2019-06-13 07:44:50

My client, well known international provider of health insurance is looking for German Speaking Helpline officer!

Salary - €32,500. This role includes shift work, with weekends and occasional night shift.

-Responding to queries regarding cover, claims, hospitalisation, complaints
-Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases


-Experience in a customer focused role , in a an administrative capacity
-Previous experience in call centre environment would be beneficial
-Strong Knowledge of Microsoft Office ( Excel, Word)
-Applicants must be flexible to work within our rotating shift patterns
-Valid EU work permit with the ability to work full time year round
-Fluency in English and German

*Must be fully flexible to work rotating shift patterns including shift work, nights and weekends.

What we offer...
-A competitive Salary and bonus scheme
-Career progression opportunities and training
-Excellent benefits such as pension, health insurance for employee, his/her spouse and children under 18, and discounts on car and house insurance
-A generous 30% shift allowance in addition to your basic salary
-Free onsite parking
-Active Sports & Club society
-Transport Subsidy
-Support for professional studies
-Recognised as one of the best large companies to work for 2017

Please contact for more details


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Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

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