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Category : Customer Service   |   Location : Dublin

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Danish Customer Experience Associate

Date : 2019-09-04 03:08:39

Do you have passion for technology and marketing? This is your chance to join one of the biggest players in Dublin as SMB customer support

Purpose / Role:

This is a customer centric role focused on delivering an outstanding customer experience and driving the results of digital marketing campaigns made by Small to Medium Business (SMB) customers of a global Fortune 500 company. Success in this position requires exceptional customer service skills with a desire to optimize the efficiency of global business’ digital marketing campaigns.

Responsibilities include:

• Providing multilingual customer support and brief marketing advice to SMBs – live chat, email and phone

• Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support and by demonstrating the value of the clients SMB advertising solutions

Skills and Experience:

Experience working in a customer centric environment would be beneficial
Minimum of 1 year’s prior work experience in the marketing or technology sector is desired
Familiarity with online advertising and social media products
Fluent Danish and English
Exceptional grammar and the ability to construct emails efficiently

12months contract with view to extension afterwards

Salary €28,000 plus benefits


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Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.

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