Job details

Category : Customer Service   |   Location : Dublin

Send your CV
Back to the results

Business Travel Consultant German or French

Date : 2018-08-22 06:52:35


My client, a Business Travel Solutions Provider, is looking for French or German Speakers for a Business Travel Consultant position.
In this role you will help and support the VIP customers with their travel issues around the world.
Your role:
- Helping customers and providing solutions for their issues related to their flights, hotel bookings or train-travel (before and after the trip).
- Ensuring the customers arrive on time to their destinations.
- Ensuring the customer problems are solved in a promptly and effective manner.
- Tracking the information in the database/ GDS travel system.
- Escalating the problem to your manager if needed.
Requirements:
- Previous experience with booking systems (Amadeus, Sabre, Sabre, Galileo, Gestours, or other car rental systems)
- Proficient in English and French or German (both written and spoken)
- Customer Service focused.
- Friendly and professional approach. Empathy.
- Solution finder.
- Active listener.
- Ability to build strong rapport with the customer.
- Anticipating customer needs.
- Flexibility (it is a shift position)
Offer:
- A competitive annual salary (€27 to 30k gross) , with performance based bonus plan
- 20 days holiday entitlement plus 9 bank holidays
- Life assurance.
- Employee discount scheme.
- Medical assistance.

If you think your profile is suitable for this position, do not hesitate and apply now or send your most recent CV in English to Coralie.liaboeuf @approachpeople.com


______________________________________________________

Stay updated on our latest job opportunities!


Approach People Recruitment was first established in 2000 and has, since then, become a leader in International Recruitment in Western Europe. We work closely with many of the World’s leading Multinational Companies to find their future talents.

We aim to offer highly professional advice to our candidates, taking into consideration their expectations and career goals. We try to constantly obtain new employment opportunities that match well our candidates’ skills and offer interesting career opportunities.



Send your CV
Salary survey
salarysurvey

Our salary survey is the best way to determine your salary expectations.


Newsletter
newsletter

Recruitment news, interviews, advice and career opportunities. Register now to receive your copy!


Advice
Conseils

Get your career on track!


CV
sendcvrect

Send an unsolicited application.